Shipping policy

Shipping Address
Please double-check your shipping address at checkout. If you need to make a change, contact us as soon as possible. We can't guarantee changes once an order has shipped, and we aren't responsible for orders delivered to an incorrect address entered at checkout.

Delays
Delivery times are estimates and aren't guaranteed. Carrier delays, weather, peak seasons, and other circumstances outside our control can affect delivery.

Lost or Damaged Packages
If your order arrives damaged, contact us within 30 days of delivery with your order number and photos of the packaging and the item. Eligible items may qualify for a full refund or exchange under our Refund Policy.

If your package seems lost, or tracking shows it was delivered but you haven't received it, contact us. We'll investigate with the carrier and work with you on a resolution.

Contact Us
Questions about shipping? Email team@savvlux.shop or call +1 443-960-6587.

Your store is still set up to ship to 27 other countries, so international customers could still check out. To stop that, go to Settings → Shipping and delivery, open your General shipping profile, and delete the "International" zone.