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Terms of Service
Welcome to Savvlux ("we," "our," or "us"). By accessing or using our website and purchasing products from us, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our website.
1. Use of Our Website
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use this site.
You agree not to use our website or products for any unlawful or unauthorized purpose or in violation of any applicable laws.
2. Products and Pricing
We strive to ensure that all product descriptions, images, and pricing are accurate. However, errors may occasionally occur.
Savvlux reserves the right to:
Update product information or pricing at any time without notice.
Correct any errors or inaccuracies.
Refuse or cancel any order due to suspected fraud or product availability.
3. Orders and Payment
All orders are subject to acceptance and confirmation. We reserve the right to refuse or cancel any order at our discretion.
Payment must be received before your order is processed and shipped.
4. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Savvlux or its content suppliers and is protected by international copyright laws.
5. Limitation of Liability
To the fullest extent permitted by law, Savvlux shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or products.
6. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
Shipping Policy
Processing Time
All orders are processed within 1-2 business days. Orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, processing may take up to 5 business days.
Shipping Methods
Standard Shipping: 5-9 business days
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping is available on orders over $100.
International Shipping
We ship to select countries worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. You can use this number to track your package on the carrier's website.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us immediately with photos and tracking information. We will work with the carrier to resolve the issue.
Returns and Exchanges
Items can be returned within 30 days of purchase for a full refund or exchange. Return shipping is free for defective items; customer-initiated returns may incur a shipping fee.
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